Account

You are able to to change your subscription details by accessing your account through your customer portal link that was emailed to you when you first subscribed.
Please refer to this guide

If you need any assistance locating your customer portal link, email us at hello@azestfor.com

We are also happy to skip, cancel or calibrate your subscription for you.

You are able to to access your account information by accessing your account through your customer portal link that was emailed to you when you checked out.
Please click this link

If you need any assistance locating your customer portal link, email us at hello@azestfor.com

Returns

We want to make sure you are happy with your purchases.

To facilitate this goal, we have adopted a simple, liberal return policy: if you are unsatisfied in any way, return your purchase within 30 days of the purchase date and we will refund your money less a 25% restocking fee.

For a return, we will credit the card used to place the order. Pack and seal your return securely. Please include original packaging it is ok if the package is opened. Please include packing slip with order confirmation number and order name so we can match the return to the original order.

Packages must be returned prepaid. We do not accept COD deliveries.

Return the package to:

Returns Department Azestfor 1049 Havenhurst Drive #11

West Hollywood 90046

Phone 424-253-8676

Upon receipt of the product we will issue a refund within two business days.

Please allow 5 business days from notification that we have issued a refund for the funds to be reflected on your credit card. If the refund is not there please contact your credit card company.

If you need help with making your return please email hello@azestfor.com for further assistance.

Shipping

All orders automatically qualify for free shipping in the USA! When will I receive my order?

We ship via USPS, with your order shipping out the next business day after your order is confirmed.

Please allow 5 business days for standard shipping.

Due to the current pandemic please allow an extra 2 days for shipping and handling, totaling 7 business days.

How will I track my order?

After your order has been shipped out, we will email your invoice along with a USPS Tracking number. It may say 2 or 3 day first class shipping - that but that is not when the USPS will deliver the package.

That is the postage that we have paid for.

If you have more questions, please feel free to contact us at Hello@Azestfor.com.

We're all ears!

Unfortunately, we don’t offer international shipping. However, there are third party companies that offer services that will ship products from US stores to you.

We’re not affiliated with these companies, and we’re not responsible for the delivery to your location. https://globalshopaholics.com/ or https://www.myus.com/

You will be responsible for paying any taxes or import duties imposed by your country or province.

All prices of goods listed on the website are in US Dollars - if you are ordering from an other country you may see a different price reflected on your statement as your statement will show the rate in your countries currency. For example $1 US Dollar is exchanged at $1.36 Canadian dollars.

Unfortunately, we do not offer international shipping.

There are, however, services that you can use that will purchase and ship products from US stores internationally.

The sites that we recommend are https://globalshopaholics.com/ or https://www.myus.com.

Please note that you are responsible for any taxes or import fees imposed in your country and we have no affiliation with these sites.

Health Care

Tips and Advice for the Health of Your Pet

Knowing how to properly introduce new food to your dog will make the transition to a new healthier diet easier on your dogs digestion system. A slow introduction schedule will allow your dog to adjust to their new diet without indigestion, diarrhea or constipation. Every time you introduce a new food to your dog’s diet, do so in a controlled and measured fashion.

Azestfor pet products are manufactured to food quality standards, which means treating raw materials and finished products as if they were human food.

We have followed “food” quality standards for years through all of our operations.

We do everything possible to keep our products free from contaminants and safe.

We can never advise customers to consume animal feed raw materials.

Each recipe contains specific amounts based on the ingredients. Feeding charts are included with each recipe in the drop-down menu. As a guide for people adding the product just before serving the recommended dosage is 1 1/4 tsps (One and a quarter teaspoons) of Azestfor per each cup of homemade dog food.

Yes - Homemade food is absolutely safe for puppies. By the time you bring your puppy home, they will be eating solid food - your puppy will have a big appetite and will be expending lots of energy - growing and running around.

Oil Substitution

No avocado oil or olive oil or coconut oil are not appropriate substitutions for sunflower oil. Sunflower oil is added as a source of linoleic acid. If you would like a substitute oil you can add Wheat germ, Walnut, Soybean or Corn oil in the amount of 1.2 teaspoons.Note: If you substitute chicken or fish as the source of protein instead of beef you do not need to add sunflower oil, as linoleic acid is naturally in chicken and fish

Here is a comparison table showing linoleic acid of various vegetable oils compared to sunflower oil (recommended in our homemade dog food recipes. In second row, you see the equivalency of the oils which is simply the amount needed to provide the same linoleic acid as sunflower oil. So for example wheat germ oil is 1.2 so 1.2 teaspoons has the same amount of linoleic acid as 1 teaspoon of sunflower oil.

All values are units/1000g Wheat Germ Oil Sunflower (65% linoleic)
Linoleic Acid 18:2 548.00 657.00
Equivalent to Sunflower 1.2 1.00
All values are units/1000g Walnut Oil Sunflower (65% linoleic)
Linoleic Acid 18:2 529.00 657.00
Equivalent to Sunflower 1.24 1.00
All values are units/1000g Soybean Oil Sunflower (65% linoleic)
Linoleic Acid 18:2 509.00 657.00
Equivalent to Sunflower 1.29 1.00
All values are units/1000g Olive Oil Sunflower (65% linoleic)
Linoleic Acid 18:2 97.26 657.00
Equivalent to Sunflower 6.73 1.00

We do not recommend olive oil as adding x6.7 more oil would significantly change the diet

All values are units/1000g Peanut Oil Sunflower (65% linoleic)
Linoleic Acid 18:2 320.00 657.00
Equivalent to Sunflower 2.05 1.00
All values are units/1000g Corn Oil Sunflower (65% linoleic)
Linoleic Acid 18:2 535.15 657.00
Equivalent to Sunflower 1.23 1.00
All values are units/1000g Seasame Oil Sunflower (65% linoleic)
Linoleic Acid 18:2 413.00 657.00
Equivalent to Sunflower 1.59 1.00